Terms and Conditions
Welcome to Sterling Lens. By accessing our website or making a purchase, you agree to the following terms and conditions. Please read them carefully.
1. General Terms
These Terms and Conditions govern your use of the Sterling Lens website and services. By visiting our site or making a purchase, you agree to be bound by these Terms. If you disagree with any part, please do not use our services.
2. Products and Services
Sterling Lens provides photography equipment, including cameras, lenses, and accessories. We strive to ensure product descriptions are accurate, but minor discrepancies may occur.
3. Order Process
When placing an order, you agree to provide accurate and complete information. After an order is placed, we will confirm it via email or phone. Please verify all details, as any errors may delay your order.
4. Payment Terms
We offer only Cash on Delivery (COD) as the payment method. This means payment is due at the time of delivery, directly to the courier.
Note: We do not collect any credit card, banking, or online payment details.
5. Shipping and Delivery
Orders will be shipped to the address provided during checkout. Delivery times may vary based on location and availability. We are not responsible for delays caused by factors beyond our control, such as weather conditions or courier delays.
6. Order Cancellations and Modifications
- Cancellations: You may cancel an order before it has been shipped by contacting us. Once an order is shipped, it cannot be canceled.
- Modifications: We are unable to modify orders once they have been confirmed. Please review your order carefully before submitting it.
7. Returns and Refunds
Due to the nature of our products, we accept returns only in cases where items are defective or incorrect. To request a return, please contact us within 7 days of receiving your order. Items must be unused, in original packaging, and accompanied by proof of purchase.
Refunds for approved returns will be processed upon receipt and inspection of the returned items. Shipping fees are non-refundable.
8. Intellectual Property
All content on our website, including product images, descriptions, logos, and text, is the property of Sterling Lens and is protected by intellectual property laws. Unauthorized use of our content is strictly prohibited.
9. Limitation of Liability
Sterling Lens is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services, to the fullest extent permitted by law. Our maximum liability shall not exceed the amount paid for the product purchased.
10. Governing Law
These Terms are governed by and construed in accordance with the laws without regard to its conflict of law provisions.
11. Changes to Terms
We reserve the right to update or modify these Terms at any time. The latest version will always be available on our website, and the date of the last update will be indicated.
12. Contact Us
For questions or assistance, please reach out to us: [email protected]